Privacy Policy
At Rose For Care any health information, medical history, or bookingdetails shared online are kept strictly confidential and are separatefrom standard marketing data.
“We collect financial information solely to process payments for your care.All credit card processing is handled securely off-site by VirtualPay. We donot store or have access to your full credit card numbers.”Rose for Care does not sell or share patient data to any third parties or everleaves our secure servers. Our servers are are not on the cloud or Internet.They are on premises and air-gaped for 100% security.
Medical Disclaimer Notice
At Rose For Care any “information on this website is for educational purposes only.It is not a substitute for professional medical advice, diagnosis, or treatment. Alwaysseek the advice of your physician before beginning any new exercise or rehab regimen.”Patients must be legally capable of consenting to medical treatment, or have a legalguardian sign off. Patients also reserve the right to refuse or halt treatment if they deemit medically unsafe, or simply do not want it.
Refund and Cancellation Policy
At Rose For Care , we schedule our clinicians, nurses, and therapists specifically for yourcare. To ensure we can accommodate all patients, we require 24 hours’ notice for anycancellations or rescheduling.Cancellations and ReschedulingMore than 24 hours’ notice: You may cancel or reschedule your appointment with nopenalty. Any prepaid amounts will be fully refunded or credited to your account.Less than 24 hours’ notice: Cancellations made within 24 hours of the appointment willincur a cancellation fee of [e.g., 50% or 100%] of the session cost. This can depend on thesituation, as Rose for Care often prepays outside services.No-Shows: If a patient misses an appointment without notifying us, the full session fee willbe charged, and no refund will be issued.Medical Discharge and Emergencies: At Rose For Care : We understand that post-surgeryhealth status can change quickly. If an appointment or stay must be canceled due to an urgentmedical emergency or re-hospitalization, please notify us as soon as possible. In verified medicalemergencies, cancellation fees will be waived.Completed Services Refunds cannot be issued for nursing care, rehabilitation sessions, ormassage services that have already been fully administered.Refund Processing Approved refunds will be processed automatically back to the originalpayment method via VirtualPay within 5 to 10 business days, depending on your bank’sprocessing times.
Website Function
What personal information does our site collect :
When ordering or registering on our site, as appropriate, you may be asked to enter yourname, email address, mailing address, phone number, credit card information or other detailsto help serve you.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to anewsletter, respond to a survey, fill out a form, open a support ticket or enter information onour site, or provide us with feedback on our products or services.
How do we use your information?
We may use the information we collect in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.We use regular Malware Scanning.Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use “cookies”?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Help remember and process the items in the shopping cart.Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.If users disable cookies in their browser:If you turn cookies off it will turn off some of the features of the site.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
Third-party links
We only link to outside services for payment processing. No third party links are ever allowed on our website.
Users can visit our site anonymously.
On the first significant page after entering our website.Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on our main web page.
You will be notified of any Privacy Policy changes:
On our Privacy Policy Page
You can change your personal information:
By emailing us, or by chatting with us, or calling our office.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when aDo Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under theage of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parentsin control.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
In order to be in line with Fair Information Practices we will take the following responsive action,should a data breach occur:We will notify you via email:Within 7 business daysWe will notify the users via in-site notification:
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements forcommercial messages, gives recipients the right to have emails stopped from being sent to them,and spells out tough penalties for violations.We collect your email address in order to:Send information, respond to inquiries, and/or other requests or questionsProcess orders and to send information and updates pertaining to orders.Send you additional information related to your product and/or serviceMarket to our mailing list or continue to send emails to our clients after theoriginal transaction has occurred.To be in accordance with CANSPAM, we agree to the following:Not use false or misleading subjects or email addresses.Identify the message as an advertisement in some reasonable way.Include the physical address of our business or site headquarters.Monitor third-party email marketing services for compliance, if one is used.Honor opt-out/unsubscribe requests quickly.Allow users to unsubscribe by using the link at the bottom of each email.If at any time you would like to unsubscribe from receiving future emails, youcan email us at: info@Rose4CareCentre.com